Frequently Asked Questions – Westbridge Store
Welcome to Westbridge Store! We've answered our most common questions below. If you need more help, our team is always happy to assist.
Where do you ship to, and how long does delivery take?
We're based in Hove, United Kingdom, and we ship our orders from here. Available delivery options, costs, and estimated delivery times are shown at checkout before you pay, so you'll know exactly what to expect. Once your order has been dispatched, we'll send you a confirmation email with tracking details where available.
How much does shipping cost?
Shipping costs depend on your location and the delivery method you choose. The exact cost is calculated and clearly displayed at checkout before you complete your purchase, so there are no surprises.
Which payment methods do you accept?
We accept a range of secure payment options, including major credit and debit cards. All available payment methods are displayed at checkout. Payments are processed through a secure, encrypted checkout, so your details are always protected.
Are your prices shown in GBP, and are there any hidden fees?
Yes, all prices are displayed in British Pounds (GBP). The total you see at checkout, including any shipping charges, is the amount you pay. No hidden fees, just straightforward pricing.
Can I return or exchange an item?
Absolutely. If you're not completely happy with your purchase, please get in touch with us at sanirajbharsanirajbhar50@gmail.com and we'll guide you through the process. As a UK customer buying online, you generally have the right to cancel your order within 14 days of receiving your goods. Items should be returned unused and in their original condition and packaging. Please see our Refund Policy for full details.
What should I do if my item arrives damaged or faulty?
We're sorry if that happens! Please contact us as soon as possible with your order number and a photo of the issue. We'll make it right quickly with a replacement or refund, depending on availability and your preference.
How do I know if a product is in stock and suits my needs?
Each product page shows current availability, along with a description, key details, and images to help you choose with confidence. If an item is out of stock, it will be marked accordingly. Still unsure about sizing, materials, or compatibility? Just ask us. We're happy to help before you buy.
How can I contact Westbridge Store?
We'd love to hear from you! You can reach us by:
Email: sanirajbharsanirajbhar50@gmail.com
Phone: 07700 900017
Address: Westbridge Store, 83 Church Road, BN3 2BB Hove, United Kingdom
We aim to respond to all enquiries as quickly as possible. Thank you for shopping with Westbridge Store!